Help!

Help!

Boys and Girls, this is where we try our very best to help answer any questions that you may have. If you cannot find the answer here, you could rub your magic lamp and waste one of your three wishes... or please do contact us.

 

Ordering Online

Add the products to your cart which you would like to purchase. When you have everything in your cart that you want, click on ‘checkout.’ Type in your payment & delivery information, select the method of payment as ‘credit/debit card’ and then click checkout. You will then be able to pay for your goods using your card via the WorldPay secure online server. 

Payment / Security Information

All credit card transactions on our website are handled by WorldPay who operate some of the largest eCommerce sites in the world. Your card details are protected by secure server software, we don't see any of them and simply receive an email when your payment has been successful.If you have any more questions on payment problems then please contact RBS Worldpay (www.rbsworldpay.com).

We accept the following credit and debit cards: MasterCard, Visa, Switch, Solo, Maestro, Delta, AmEx and Visa Electron.

Dispatch & Delivery

Please allow a maximum of 28 days for delivery. However, in virtually all cases orders will arrive much sooner than this.We aim to dispatch all t-shirts within three to ten working days of receiving your order, although unforeseen circumstances, such as items being out of stock at the supplier, can occasionally delay dispatch.Please note that when ordering by post it can take several days for your order to reach us, and then several more days for payment to clear.

At busy times of year, especially Christmas, orders will take longer than usual to be sent. PLEASE NOTE THAT OUR LAST DAY FOR GUARANTEED PRE-CHRISTMAS DELIVERY IS 14TH DECEMBER 2016. We will try to dispatch any later orders in time for Christmas, but these orders cannot be guaranteed. 


DELIVERY TIMESCALES FROM DISPATCH
UK DELIVERY - Orders are sent First Class using Royal Mail.
INTERNATIONAL DELIVERY - Orders are sent via Airmail. The delivery timescales below are for the time in transit. Please keep in mind that each customs office processes packages at vastly different rates, which can significantly affect the time it takes for your order to arrive.
EUROPEAN DELIVERY: Transit time 4-10 working days.
USA & CANADA DELIVERY: Transit time 7-14 working days.

AUSTRALIA DELIVERY: Transit time 7-24 working days
REST OF THE WORLD DELIVERY: Transit time 7-24 working days.

Postage Rates

Postage and packing within the UK is charged at £2 for the first item. Every additional item thereafter will be charged £1 
Orders sent abroad obviously incur higher charges: Within the EU each item is charged at a fixed rate of £3.50. For orders outside of the EU (including USA, Canada, South Africa, Australia and New Zealand) each item is charged at a a fixed rate of £7.

Whilst we try and dispatch your order as soon as possible, if you have an urgent hankering for your order, you can opt for "Next Day Dispatch" at the time of ordering, which as the name suggests, means your goods will be sent the next working day. This premium service is charged at £5.49 and includes special delivery - thus ensuring you get your quality dumpTackle goods that little bit sooner. 

 

Returns

We are so confident that you will be happy with the quality of your shirts that we offer a 100% money-back, no quibble returns policy. All that we ask is that the shirt is returned unworn and unwashed, and that you specify why you are unhappy with the goods on the returns form that is included with all orders. 
For full details of our returns policy, please read our Terms and Conditions.

dumpTackle Returns

Units 3 & 4 Vernon Trading Estate

New John Street 

Blackheath

West Midlands

B62 8HT

 

Size Guide Men's

 

 

Size Details Height Width
Small To Fit Chest 37-38" (95cm) 27.2" (69cm) 19.7" (50cm)
Medium To Fit Chest 39-40" (100cm) 28.3" (72cm) 20.9" (53cm)
Large To Fit Chest 41-42" (105cm) 29.1" (74cm) 22" (56cm)
Extra Large To Fit Chest 43-44" (110cm) 29.9" (76cm) 23.2" (59cm)
XXL To Fit Chest 45-46" (116cm) 30.7" (78cm) 24.4" (62cm)

 

N.b. For clothing garments:

  • all measurements given are approximate.
  • the chest measurement is the size of the person's chest that the garment is designed to fit.
  • the height is the height of the garment measured in a straight line from the highest point of the shoulder at the join of the collar to the bottom opening.
  • the width is the width of the garment when laid flat from armpit to armpit
 
Size Guide Women's
 
 
Size Details Height Width
Small To fit size 8 approx. 18" (46cm) 16.5" (42cm)
Medium To fit size 10 approx. 19" (48cm) 18" (46cm)
large To fit size 12 approx. 20" (51cm) 19" (48.5cm)
Extra Large To fit size 14 approx. 20" (51cm) 20" (51cm)
 

N.b. For clothing garments:

  • all measurements given are approximate.
  • the chest measurement is the size of the person's chest that the garment is designed to fit.
  • the height is the height of the garment measured in a straight line from the highest point of the shoulder at the join of the collar to the bottom opening.
  • the width is the width of the garment when laid flat from armpit to armpit

T-shirt Care Guide

Machine wash the t-shirt on warm setting, inside out and with like colours. Tumble dry low. As with all printed t-shirts do not iron the print. We recommend ironing inside out.

Occasionally rub your tee on the thigh of a loose-head prop to maintain its true rugby musk. 

T-Shirt Suggestions

Can you make suggestions for t-shirts? Heck yes. We are accepting chaps here at dumpTackle and we want to hear all of your great ideas for tees and we will print the best ones. Send them to suggestions@dumptackle.com If you make a suggestion that we end up printing, we will keep your details and give you an offer to purchase your design half-price.

Make sure you upload pictures of you and your mates in your dumpTackle tees to our Show Us Your Tees! section of the site to receive similar offers!

Terms & Privacy Policy

You can find our full terms and conditions here

You can find our full privacy policy here